{"id":4330,"date":"2023-11-09T03:47:57","date_gmt":"2023-11-09T03:47:57","guid":{"rendered":"https:\/\/bangkingvape.com\/?page_id=4330"},"modified":"2026-06-18T13:45:13","modified_gmt":"2026-06-18T13:45:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/bangkingvape.com\/faqs\/","title":{"rendered":"Faq&#8217;s"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Check most frequently asked questions here, if you still need help then please contact us at support@bangkingvape.com<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHAT FORM OF PAYMENT DO YOU ACCEPT? DO YOU ACCEPT CASH?<br><\/strong>We currently accept payment by Credit card(Visa,Mastercard), Direct bank transfer and Crypto Wallet&nbsp;.We can not receive the Cash.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I WOULD LIKE TO CHANGE MY ITEMS ORDERED. WHAT SHOULD I DO?<br><\/strong>Amending your order is allowed on or before 11:00pm (PDT.-7 GMT) on the same day from the order being placed.You may contact us via support@bangkingvape.com to request for change. HOW DO I RETURN A PRODUCT?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To start a return, you can contact us at support@bangkingvape.com. If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can always contact us for any return question at support@bangkingvape.com<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Shipping<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHEN WILL MY ORDER SHIP?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow 1 \u2013 5 business days of processing and production time for your order to ship out. Tracking number will send to you by email.&nbsp;HOW CAN I TRACK MY ORDER?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at&nbsp;<a href=\"https:\/\/www.17track.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.17track.net\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Or enter the order page to view&nbsp;<a href=\"https:\/\/bangkingvape.com\/my-account\/orders\/\" title=\"\">https:\/\/bangkingvape.com\/my-account\/orders\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHAT\u2019S THE SHIPPING POLICY?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Countries that we can ship with\u00a0<strong>DDP<\/strong>\u00a0(<strong>Delivery duty paid<\/strong>) Method, it doesn\u2019t request you do customs clearance and no duties for you.<br><br>Customs clearance is not included for some countries. If your package is detained, you will be responsible for the costs. Please confirm this before placing your order. Please select your country from the shopping cart to view the latest information.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>USA \u2013&nbsp; UPS Express (except Alaska and Hawaii)<\/li>\n\n\n\n<li>UK \u2013&nbsp; Local DPD Express<\/li>\n\n\n\n<li>Europe \u2013 UPS Express\/ DPD Express\/ DHL Express<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipments to European countries except UK will be cleared in Germany and shipped to other European countries from Germany.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>UAE (Dubai only)<\/li>\n\n\n\n<li>South Africa<\/li>\n\n\n\n<li>Vietnam<\/li>\n\n\n\n<li>West Malaysia\uff08expcet Kalimantan Island\uff09<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Country<\/td><td>Shipping Method<\/td><td>Shipping Time<\/td><\/tr><tr><td>USA<\/td><td>Local UPS Ground<\/td><td>10~15 Days<\/td><\/tr><tr><td>UK<\/td><td>Local DPD Express<\/td><td>7~12 Days<\/td><\/tr><tr><td>Germany<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>8~15 Days<\/td><\/tr><tr><td>France<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Belgium<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Luxembourg<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Netherlands<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Czech Republic<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Poland<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Croatia<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Slovakia<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Slovenia<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Finland<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Denmark<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Sweden<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Austria<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Italy<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Hungary<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Lithuania<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Estonia<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Latvia<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Greece<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Ireland<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Portugal<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>Spain<\/td><td>UPS\/DPD\/DHL Germany<\/td><td>10~15 Days<\/td><\/tr><tr><td>UAE (Dubai only)<\/td><td>Dubai dedicated line<\/td><td>12~18 Days<\/td><\/tr><tr><td>South Africa<\/td><td>South Africa dedicated line<\/td><td>15~25 Days<\/td><\/tr><tr><td>Vietnam<\/td><td>Vietnam dedicated line<\/td><td>3~5 Days<\/td><\/tr><tr><td>West Malaysia<\/td><td>Malaysia dedicated line<\/td><td>4~8 Days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Other countries<br>Except these countries list above, you need to&nbsp;<strong>do customs clearance<\/strong>&nbsp;and&nbsp;<strong>pay duties<\/strong>&nbsp;when package arrived to your customs, regarding to how much tax you need to pay, please inquiry local customs for details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your customs may require you to provide&nbsp;<strong>business license<\/strong>&nbsp;too. (if any)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping method and time<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shenzhen UPS Express<\/strong>\u00a0\u2013 around 7~20 Weekdays all around the world.<\/li>\n\n\n\n<li><strong>Air shipping<\/strong>&nbsp;\u2013 ship to your near airport only, which requires you to have strong customs clearance skills, it usually for large quantity &amp; weight (such as 1,000 kg) order.<\/li>\n\n\n\n<li><strong>Your own forwarder<\/strong>&nbsp;\u2013 If you work with a freight forwarding company in Shenzhen already, we can also deliver the goods to your freight forwarder<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">About Security<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>LS ORDERING ONLINE SECURE?<br><\/strong>Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means).<br>The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?<\/strong><br>To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check most frequently asked questions here, if you still need help then please contact us at support@bangkingvape.com Payment WHAT FORM OF PAYMENT DO YOU ACCEPT? DO YOU ACCEPT CASH?We currently accept payment by Credit card(Visa,Mastercard), Direct bank transfer and Crypto Wallet&nbsp;.We can not receive the Cash.&nbsp; Returns I WOULD LIKE TO CHANGE MY ITEMS ORDERED. 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